Privacy Policy

1. Introduction

TRIARCH LABS LIMITED ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Personal Data

We may collect the following personal information:

• Name and contact details (email address, phone number)
• Company name and business information
• Project requirements and technical specifications
• Communication history with our team

2.2 Technical Data

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To respond to your inquiries and requests
• To send you project updates and communications
• To improve our website and services
• To comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Consent: You have given clear consent for us to process your personal data
• Contract: Processing is necessary for a contract we have with you
• Legal obligation: Processing is necessary to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers who assist in our operations (hosting, email services)
• Professional advisers (lawyers, accountants)
• Law enforcement or regulatory bodies when required by law

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project-related data is typically retained for 7 years for accounting and legal purposes.

7. Your Rights Under UK GDPR

You have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdraw consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@triarchlabs.com

8. Cookies

Our website may use cookies to enhance user experience. You can control cookie settings through your browser preferences. Essential cookies are necessary for the website to function properly.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. International Transfers

Your data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your data in compliance with UK GDPR.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact & Complaints

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@triarchlabs.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues: www.ico.org.uk